The Central line has been named as the best rail link in London.Passengers
have clearly noticed a real improvement in their service over the
past three years
The line - which carries 600,000 passengers per day - was handed the
top award for Best London Suburban Operator in the National Rail Awards.
Judges praised the Central line's reliability, which ran nearly 99
per cent of all rush hour trains last year. They also commended the
line on the high levels of customer satisfaction reported.
Central line General Manager Jeff Ellis, who accepted the award at
a special ceremony held in London last week, said: "This award
is a testament to the hard work and dedication of all the staff who
work on the Central line. "Passengers have clearly noticed a
real improvement in their service over the past three years, which
was recognised by the judges."
The Central line's award reflects the improving performance of London
Underground as a whole under Transport for London. The Tube is now
running more trains and carrying more passengers - almost one billion
last year - than ever before. TfL is investing £10bn over the
next five years to improve and expand London's transport network and
more than half of that is being spent on the Tube. The work of all
the transport workers and police who responded to the 7 July terror
attacks was also rewarded by the judges. TfL, London Underground,
the British Transport Police and Tube maintenance companies, Metronet
and Tube Lines, received the National Rail Judges' Special Award.
Following the attacks, London Underground ran on all lines not bombed
the next day, with the full network restored within four weeks.