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Customers travelling between North Berwick and Edinburgh are now
benefiting from a completed fleet overhaul, following a £3 million
investment from First ScotRail.
All five Class 322 trains which operate on this route, have now undergone
refurbishment, not only increasing the level of comfort in the carriages
but also introducing better facilities as well as improved reliability.
The programme, which began in April 2006, was aimed at enhancing the
full journey experience for customers. On-train CCTV and audio / visual
passenger information systems have been fitted, designed to assist
both hard of hearing and partially sighted passengers as well as improve
general information provision overall.
Changes to the seating layout have increased the number of seats from
252 to 293, creating greater capacity and new floor and wall coverings
have improved the overall feel and environment of the carriages.
First ScotRail also funded the provision of eight dedicated secure
cycle storage spaces on each train, allowing customers travelling
with bikes do so more easily and conveniently and illustrating the
train operators drive to improve integrated transport opportunities
as well as environmentally friendly travel.
This cycle facility enhancement was recognised at the 2006 Community
Rail Awards, when First ScotRail won the award in the Rolling Stock
category.
A number of technical modifications have been carried out, bringing
improvements to the reliability of the trains and resulting in the
provision of a better service to and from North Berwick.
Andy Mellors, First ScotRails Engineering Director said: With
the refurbishment programme now complete, our customers can travel
in greater comfort, on trains with improved facilities and better
security. We are committed to improving the quality and reliability
of our trains and will continue to deliver on this, for the benefit
of our customers.
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