Train operator First Great Western has rolled out cashless parking
to more than 60 station car parks across the South and West of England.
The innovative RingGo system allows customers to pay for their car
parking via their mobile phone with parking sessions charged directly
to their credit or debit cards.
RingGo works by allowing drivers to make a local phone call, giving
the car park location number and their vehicle and payment details.
There are no coins, no tickets and no queues. The initial call takes
a couple of minutes, but all future calls are fast-tracked
the current record is 31 seconds! Business travellers need no longer
clog their glove boxes with paper tickets as VAT receipts are available
online. Parking attendants check valid RingGo number plates via handheld
devices. RingGo charges the parking session to the callers payment
card, plus an additional convenience fee of just 20p, even if the
session lasts a whole week.
First Great Western's Commercial Director, Tom Stables, explains:
"This initiative is part of First Great Westerns commitment
to improving the customer's total journey experience and parking is
an important part of that process.
"RingGo is already proving to be a great time saver for our customers
as they can now make the call while walking from car to platform."
Other benefits for RingGo parkers are the options of receiving a summary
text message, being reminded by text ten minutes before a session
runs out, and the ability to extend a parking session by phoning back
from wherever they are.
Tom continues: "One innovative aspect of RingGo is that a parking
session can be extended by making a simple phone call, from wherever
you are. This is great when a meeting overruns or the partys
too good to leave! RingGo definitely heralds a new era in parking."
Stations offering RingGo cashless parking: Bath Spa Bristol Parkway
Bristol Temple Meads Castle Cary Charlbury Cheltenham Spa Chippenham
Evesham Kemble Keynsham Kingham Moreton in Marsh Romsey Stroud Swindon
Trowbridge Warminster Westbury Yate, Bourne End Burnham Cholsey Crowthorne
Didcot Parkway Goring & Streatley Hayes & Harlington Henley-on-Thames
Langley Maidenhead Mortimer Newbury North Camp Pangbourne Pewsey Slough
Taplow Thatcham Theale Tilehurst Twyford West Drayton, Barnstaple
Dawlish Exeter Central Exeter St Davids Looe Newquay Newton Abbot
Paignton Penzance Plymouth Redruth St Austell St Erth Taunton Teignmouth
Tiverton Parkway Torquay Totnes Truro Yatton
First Great Western's station car parks are run by APCOA, the parking
specialists. APCOA were tasked with finding innovative ways of offering
rail travellers a better service. They chose RingGo.